Privacy

Important Note

This is general privacy content and should be reviewed by a qualified legal professional before publishing.

Privacy Content

1. Introduction

Tinycart respects your privacy and is committed to protecting personal information collected through our website, ecommerce platform, forms, enquiries and services.

This Privacy Policy explains how we collect, use, store and protect personal information.

2. Information We Collect

We may collect personal information such as:

• Name
• Email address
• Phone number
• Business name
• Website URL
• Enquiry details
• Billing information
• Support request details
• Website usage information
• Information submitted through forms
• Product or store setup information provided by clients

3. How We Collect Information

We may collect information when you:

• Submit a contact form
• Request a demo
• Ask for support
• Purchase or subscribe to a Tinycart service
• Provide product or business information for setup
• Communicate with us by email, phone or online form
• Use our website or platform

4. How We Use Personal Information

We may use personal information to:

• Respond to enquiries
• Provide ecommerce services
• Set up and manage Tinycart websites
• Provide support
• Send service-related updates
• Prepare quotes or proposals
• Process billing and payments
• Improve our website and services
• Communicate about relevant Tinycart services
• Meet legal or administrative obligations

5. Website and Ecommerce Data

Where Tinycart hosts or manages ecommerce websites, client stores may collect customer information such as names, contact details, order details and delivery information.

The client is responsible for ensuring their own store policies explain how customer information is collected and used.

6. Sharing Information

We do not sell personal information.

We may share information with trusted service providers where necessary to deliver our services, such as hosting providers, payment processors, email systems, support tools or integration services.

We may also disclose information where required by law.

7. Third-Party Services

Tinycart may connect with third-party services such as payment gateways, shipping providers, analytics tools, domain providers or external APIs.

These services may collect and process information under their own privacy policies.

8. Data Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

However, no online system can be guaranteed completely secure.

9. Data Retention

We retain personal information for as long as needed to provide services, comply with legal obligations, maintain business records, resolve disputes or support ongoing client relationships.

10. Access and Correction

You may request access to personal information we hold about you or ask us to correct inaccurate information.

11. Marketing Communications

We may send updates or information about Tinycart services where permitted. You may opt out of marketing communications where applicable.

12. Cookies and Analytics

Our website may use cookies or analytics tools to understand website usage and improve user experience.

You can adjust your browser settings to refuse cookies, although this may affect some website functionality.

13. International Access

Where services, hosting or software tools involve third-party providers, information may be processed or stored in different locations depending on the provider.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be published on this website.

15. Contact

For privacy-related questions, contact Tinycart through the Contact Us page.