How much does Tinycart Store cost?
Our plans start at $15 per month plus a 1.5% transaction fee per order. More information about our plans can be found on our pricing page.
There are no hidden fees, and we don't charge for extra bandwidth fees like some other providers.
How do I decide which plan to choose?
You don't need to select a plan when signing up, and you can always switch plans whenever you like with no additional fees.
All of our plans charge a flat monthly fee plus a transaction fee per order. These fees vary according to the plan that you choose. Higher plans have smaller transaction fees, so work out more economical for stores that sell larger ticket items.
What is SKU?
SKU is an acronym for Stock Keeping Unit, a unique identifier for each distinct product and service that can be purchased in a business. Our plans allow a certain amount of products per plan.
How do I get billed ?
We send you an invoice by email on the monthly anniversary of your signup. You then have 7 days to dispute any charges on the invoice. Your credit card is then charged the invoice amount.
Can I cancel anytime?
Yes, you can cancel at any time! You do this by logging into your store, going to the Store account
page, and clicking the Please close my store button
.
Do I receive email accounts with my store?
Details of how many email accounts in each plan can be found in our pricing section below. If your store is on a free trial, you cannot use the built in email until your store is activated.
How do I upgrade / downgrade my plan?
You can upgrade or downgrade your plan in your store's admin area by clicking on the Change my plan
button in the Store account
section of your store's admin area.
How do I update my account information?
Your store address, store name and contact details can be updated in the General settings section of your store's admin area.
Your billing information can be updated in the Store account
section of your store's admin area.
Does eCommerce hosting come as part of the plan?
Yes! Tinycart is a hosted solution… so everything is included. You don't need to worry about your hosting or email or SSL certificates or software updates or bandwidth… or just about anything really other than running your business!
What level of security does Tinycart have?
All of our plans include 256-bit SSL encryption everywhere. All passwords and sensitive data is also encrypted using rock-solid encryption measures. All of our servers are also regularly updated with security fixes as soon as is practical.
What technical support does Tinycart offer?
We're here to help you with all aspects of setting up your store. You can email us, submit a support ticket, or call us whenerver you need assistance.
We don't outsource to call centres overseas either! When you phone us you'll speak with someone who knows about the ins-and-outs of selling online, and knows the software intimately. That's because you'll be speaking with the people that work on improving the software every day!
